Home » Vacancies » Customer Team Member

Customer Team Member

Retail Food

  • Location icon

    Gidea Park

  • Date icon

    Open on: 24/06/2021

    Closing on:

Hours per week

16

Job description

We’re looking for customer assistants to join us in our new store opening soon. We’ve a range of permanent, part time contracts and we’d be happy to discuss your availability at interview.

As a Co-op customer assistant, you’ll be part of a business that’s truly different. We’re owned by our members. We’re passionate about shaping the world by putting our values into practice. And our store teams do an amazing job of being there for the community and supporting local good causes. It’s not just talk. It’s what we do.

What you’ll do as a Customer Assistant

There’s lots involved in being a Co-op customer assistant. The pace is always fast, with different duties to take on through your shift. Here are some of the key tasks:

  • providing friendly, considerate customer service (and really getting to know customers)
  • preparing and presenting our products, including from the bakery
  • keeping the store well stocked and looking good
  • thinking on your feet if there’s an issue or problem to solve
  • promoting Co-op membership, and the local projects we support

Who can be a Customer Assistant at Co-op?

We’re not looking for any specific experience or qualifications – we provide full training. It’s your personality, skills, motivation and values that matter. You’ll need to show us:

  • a real passion for customer service
  • great communication and listening skills
  • the ability to work well in a team, and achieve team and individual goals
  • an enthusiastic approach and willingness to support your colleagues when the store gets busier
  • the flexibility to work a range of shifts to support the opening times of the store

Please note, you must be aged 18 or over to be a Co-op customer assistant, as it requires working before 6am or after 10pm, or involves working in one of our Petrol Forecourts.

Why Co-op?

Teamwork is a big part of the job. You’ll be working alongside and learning from some brilliant colleagues. As your experience grows, you can take more responsibility on and receive plenty of opportunities to develop your career. We also offer a rewards package that stand out, including:

  • a competitive pay rate
  • premium rates for hours worked before 6am or after 10pm (and on Boxing Day/Good Friday/Easter Sunday)
  • flexible shifts/working hours and regular overtime opportunities. We provide rotas to your mobile phone 3 weeks in advance. So, you have time to plan around your shifts
  • 20% off Co-op branded products in our food stores all year-round
  • 10% off other brands all year-round, which doubles to 20% on the Friday and Saturday after every payday
  • discounts on other Co-op products and services are also available
  • pension with up to 10% employer contributions

Click to APPLY. If you need help with the application, please speak to your advisor. If you are not registered, please register here.

Hourly rate

£10.85

Register with Our Newham Work now to apply for this position.