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Library and Open Access IT Assistant

Administration/Office, Apprenticeship

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    Open on: 18/02/2021

    Closing on: 05/03/2021

Hours per week


Job description

The role 

As part of a team you will assist with the effective delivery of library services.  You will participate in front-line services and administrative duties including support for self-issue systems, IT and printing.  You will assist users with directional and initial information enquiries; including the use of the library catalogue, electronic information resources and participate in roaming support. You will also be required to participate in shelving activities and demonstrate an understanding of manual handling guidelines which will be required when lifting heavy items.


The role, based at Camberwell College of Art, is 35 hours per week, Monday to Friday, 7 hours per day. Normal working hours will be 9am-5pm but there can be a requirement to work any time during our 8.30am-8pm core hours.


Why choose us? 

University of the Arts London (UAL) is recognised around the world as a leading institution for teaching and research in arts, design, fashion, communication and the performing arts.


Library Services are central to the University’s learning, teaching and research activities and you will be instrumental in providing assistance and ensuring its effective and timely delivery.


Your profile 

You will have relevant library or customer service experience and formal training or education to post-16 level. You will have excellent written and oral communication skills and be IT literate. Working in a small team you will provide a positive and responsive customer service.


In return, University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity. Relocation assistance is available.


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Hourly rate


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